Returns & Exchanges
At Footnotes, we want you to love every step you take in our footwear. If your purchase isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Pack Your Items
Place the unworn shoes in their original packaging and secure them inside a shipping box to prevent damage during transit.
3
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your package.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing